@import"https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&display=swap";:root{--bg-app: linear-gradient(135deg, #fdfbfb 0%, #f6f9fc 100%);--bg-surface: #ffffff;--bg-sidebar: linear-gradient(180deg, #ffffff 0%, #fafbfd 100%);--primary: #6366f1;--primary-hover: #4f46e5;--primary-light: #e0e7ff;--primary-subtle: #eef2ff;--primary-gradient: linear-gradient(135deg, #667eea 0%, #764ba2 100%);--accent-pink: #ec4899;--accent-cyan: #06b6d4;--accent-violet: #8b5cf6;--accent-emerald: #10b981;--text-main: #1e293b;--text-body: #64748b;--text-muted: #94a3b8;--text-on-primary: #ffffff;--border-color: #e2e8f0;--divider: #f1f5f9;--success-bg: #d1fae5;--success-text: #059669;--success-border: #6ee7b7;--warning-bg: #fef3c7;--warning-text: #d97706;--warning-border: #fcd34d;--danger-bg: #fee2e2;--danger-text: #dc2626;--danger-border: #fca5a5;--info-bg: #dbeafe;--info-text: #2563eb;--info-border: #93c5fd;--shadow-sm: 0 1px 2px 0 rgb(0 0 0 / .05);--shadow-md: 0 4px 6px -1px rgb(99 102 241 / .08), 0 2px 4px -2px rgb(99 102 241 / .05);--shadow-lg: 0 10px 15px -3px rgb(99 102 241 / .1), 0 4px 6px -2px rgb(99 102 241 / .05);--shadow-colored: 0 8px 16px -4px rgba(99, 102, 241, .2);--radius-sm: .375rem;--radius-md: .625rem;--radius-lg: .875rem;--radius-xl: 1.25rem;--space-2: .5rem;--space-3: .75rem;--space-4: 1rem;--space-6: 1.5rem;--space-8: 2rem}body{margin:0;font-family:Inter,system-ui,-apple-system,sans-serif;background:var(--bg-app);color:var(--text-body);line-height:1.6;-webkit-font-smoothing:antialiased}h1,h2,h3,h4,h5,h6{color:var(--text-main);margin:0 0 var(--space-4) 0;line-height:1.25;font-weight:600}button{font-family:inherit;cursor:pointer;border:none;background:none;transition:all .2s ease}input,select,textarea{font-family:inherit;border:1px solid var(--border-color);border-radius:var(--radius-md);padding:.625rem .875rem;color:var(--text-main);background:var(--bg-surface);transition:all .2s 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ease;position:relative;overflow:hidden}.chart-card{background:linear-gradient(135deg,#fff,#fafbfd);padding:var(--space-6);border-radius:var(--radius-xl);border:1px solid var(--border-color);box-shadow:var(--shadow-md);display:flex;flex-direction:column;transition:all .3s ease}.chart-card:hover{box-shadow:var(--shadow-colored);border-color:var(--primary-light)}.chart-wrapper{flex-grow:1;min-height:250px;max-height:350px;position:relative}.domain-distribution,.status-breakdown,.priority-distribution,.volume-trend{grid-column:span 2}.recent-activity-card{grid-column:span 2;background:linear-gradient(135deg,#fff,#fafbfd);padding:var(--space-6);border-radius:var(--radius-xl);border:1px solid var(--border-color);box-shadow:var(--shadow-md)}.insight-card{grid-column:span 2;background:var(--primary-gradient);padding:var(--space-6);border-radius:var(--radius-xl);color:#fff;display:flex;flex-direction:column}.insight-card 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var(--space-2);margin-bottom:80px}.dashboard-grid{grid-template-columns:1fr;gap:var(--space-4)}.metric-card,.chart-card,.recent-activity-card,.insight-card{grid-column:span 1!important}.chart-wrapper{min-height:200px}.metric-value{font-size:1.75rem}.insight-content{flex-direction:column;gap:var(--space-4)}}.tooltip-container{display:inline-flex;align-items:center;position:relative;cursor:help;margin-left:.5rem}.tooltip-icon{font-size:.85rem;color:var(--text-muted);opacity:.7;transition:opacity .2s}.tooltip-container:hover .tooltip-icon{opacity:1;color:var(--primary)}.tooltip-text{visibility:hidden;background-color:#1e293b;color:#fff;text-align:center;border-radius:6px;padding:8px 12px;position:absolute;z-index:10;top:125%;left:50%;transform:translate(-50%);opacity:0;transition:opacity .3s;width:max-content;max-width:250px;font-size:.75rem;font-weight:400;box-shadow:0 4px 6px -1px #0000001a,0 2px 4px -1px #0000000f;pointer-events:none}.tooltip-text:after{content:"";position:absolute;bottom:100%;left:50%;margin-left:-5px;border-width:5px;border-style:solid;border-color:transparent transparent #1e293b transparent}.tooltip-container:hover .tooltip-text{visibility:visible;opacity:1}.tickets-page{padding:var(--space-6) var(--space-8);box-sizing:border-box;overflow-x:hidden}.filter-container{margin-bottom:var(--space-6);display:flex;align-items:center;justify-content:space-between}.actions-bar{background:linear-gradient(135deg,#fff,#fafbfd);padding:var(--space-4);border-radius:var(--radius-xl);border:1px solid var(--border-color);display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--space-6);box-shadow:var(--shadow-md);width:100%;box-sizing:border-box}.tickets-table-container{background:linear-gradient(135deg,#fff,#fafbfd);border-radius:var(--radius-xl);border:1px solid var(--border-color);box-shadow:var(--shadow-md);overflow-x:auto;width:100%;box-sizing:border-box}.tickets-table{width:100%;border-collapse:collapse;min-width:900px}.tickets-table th{background:linear-gradient(to right,var(--bg-app),var(--primary-subtle));color:var(--text-body);font-weight:600;text-transform:uppercase;font-size:.75rem;letter-spacing:.05em;padding:var(--space-4);text-align:left;border-bottom:2px solid var(--primary-light)}.tickets-table td{padding:var(--space-4);border-bottom:1px solid var(--divider);color:var(--text-body);font-size:.875rem;vertical-align:top}.tickets-table tr:last-child td{border-bottom:none}.tickets-table tbody tr{transition:all .2s ease}.tickets-table tbody tr:hover{background:linear-gradient(to right,var(--primary-subtle),transparent);transform:scale(1.005)}.status-select,.assignee-select{padding:.45rem .75rem;border-radius:999px;border:2px solid var(--border-color);background:var(--bg-surface);font-size:.825rem;color:var(--text-body);cursor:pointer;width:100%;max-width:160px;transition:all .3s ease;font-weight:500}.status-select:focus,.assignee-select:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-light)}.status-select:hover,.assignee-select:hover{border-color:var(--primary-light);background:var(--primary-subtle)}.from-cell .name{font-weight:600;color:var(--primary);margin-bottom:2px}.from-cell .email{font-size:.75rem;color:var(--text-muted);background:var(--primary-subtle);padding:2px 8px;border-radius:var(--radius-sm);display:inline-block}.expand-btn{color:var(--primary);font-size:.75rem;font-weight:600;margin-top:.5rem;padding:.375rem .75rem;border-radius:var(--radius-md);background:linear-gradient(135deg,var(--primary-subtle) 0%,var(--primary-light) 100%);border:1px solid var(--primary-light);transition:all .3s 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ease}.modal-content{background:var(--bg-surface);border-radius:var(--radius-xl);box-shadow:var(--shadow-lg);max-width:500px;width:90%;max-height:90vh;overflow-y:auto;padding:var(--space-6);position:relative;animation:modalSlideUp .4s cubic-bezier(.16,1,.3,1);border:1px solid var(--border-color)}@keyframes modalSlideUp{0%{opacity:0;transform:translateY(40px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}.modal-close{position:absolute;top:var(--space-4);right:var(--space-4);background:var(--danger-bg);border:none;width:32px;height:32px;border-radius:50%;font-size:1.25rem;color:var(--danger-text);cursor:pointer;padding:0;line-height:1;display:flex;align-items:center;justify-content:center;transition:all .3s ease}.modal-close:hover{background:var(--danger-text);color:#fff;transform:rotate(90deg)}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}@media(max-width:1024px){.tickets-page{padding:var(--space-4) var(--space-6)}.tickets-table th,.tickets-table td{padding:var(--space-3);font-size:.8rem}.status-select,.assignee-select{max-width:120px;font-size:.75rem}}@media(max-width:768px){.tickets-page{padding:var(--space-3) var(--space-4);margin-bottom:60px}.actions-bar{flex-direction:column;gap:var(--space-3);align-items:stretch}.filter-group{flex-direction:column!important;align-items:stretch!important;width:100%}.filter-group button{margin-left:0!important;margin-top:var(--space-2)}.tickets-table-container{overflow-x:visible}.tickets-table{width:100%;display:block}.tickets-table thead{display:none}.tickets-table tbody{display:block}.tickets-table tr{display:block;margin-bottom:var(--space-4);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:var(--space-3);background:var(--bg-surface)}.tickets-table td{display:block;text-align:left;padding:var(--space-2) 0;border:none}.tickets-table td:before{content:attr(data-label);font-weight:600;color:var(--text-muted);font-size:.7rem;text-transform:uppercase;display:block;margin-bottom:.25rem}.tickets-table td:first-child,.tickets-table td:nth-child(2){display:none}.status-select,.assignee-select{max-width:100%;font-size:.8rem;padding:.5rem .75rem}.modal-content{width:95%;max-width:95%;padding:var(--space-4)}}@media(max-width:480px){.tickets-page{padding:var(--space-2)}.actions-bar{padding:var(--space-3)}.tickets-table{min-width:600px}.tickets-table th,.tickets-table td{padding:var(--space-2);font-size:.7rem}.tickets-table th{font-size:.65rem}.modal-content{padding:var(--space-3)}.modal-close{width:28px;height:28px;font-size:1rem}}.side-menu{width:70px;background:var(--bg-sidebar);color:var(--text-body);height:100vh;padding:var(--space-6) var(--space-2);border-right:1px solid var(--border-color);position:fixed;left:0;top:0;z-index:60;display:flex;flex-direction:column;box-shadow:2px 0 12px #6366f10d;transition:width .3s ease,padding .3s ease;overflow:hidden}.side-menu:hover{width:240px;padding:var(--space-6) var(--space-4)}.brand-title{margin-bottom:var(--space-8);display:flex;align-items:center;justify-content:flex-start;gap:var(--space-3);white-space:nowrap;transition:all .3s ease;padding:0 var(--space-2)}.brand-title .logo-icon{width:32px;height:32px;display:flex;align-items:center;justify-content:center;flex-shrink:0;background:var(--primary-gradient);border-radius:var(--radius-md);padding:4px;box-shadow:var(--shadow-sm)}.brand-title .logo-text{font-size:1.25rem;font-weight:700;background:var(--primary-gradient);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;opacity:0;transition:opacity .3s ease}.side-menu:hover .brand-title .logo-text{opacity:1}.nav-item{padding:var(--space-3) var(--space-2);margin-bottom:var(--space-2);border-radius:var(--radius-lg);color:var(--text-body);font-weight:500;font-size:.95rem;cursor:pointer;transition:all .3s ease;display:flex;align-items:center;gap:var(--space-3);position:relative;overflow:hidden;white-space:nowrap;justify-content:flex-start;width:calc(100% - 10px);margin-left:5px}.side-menu:hover .nav-item{padding:var(--space-3) var(--space-4);width:calc(100% - 20px);margin-left:10px}.nav-item .nav-icon{width:24px;height:24px;display:flex;align-items:center;justify-content:center;flex-shrink:0;opacity:.7;transition:all .3s ease}.nav-item .nav-text{opacity:0;transition:opacity .3s ease}.side-menu:hover .nav-item .nav-text{opacity:1}.nav-item:hover{background:linear-gradient(135deg,var(--primary-subtle) 0%,#faf5ff 100%);color:var(--primary);transform:translate(4px)}.nav-item:hover .nav-icon,.nav-item.active .nav-icon{opacity:1;color:var(--primary)}.nav-item.active{background:linear-gradient(135deg,var(--primary-light) 0%,#e0e7ff 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